It’s been a busy and exciting year for chatbot technology, especially for PBrain! Here’s a look back at some of the highlights from the past year:
We helped solve customers’ problems in a variety of domains, including branding, product differentiation, after-sales support, and employee training.
We grew our LinkedIn presence with insightful content related to customer experience.
Our product continues to improve with cleaner UI to emphasize your content, read aloud to enable simultaneously watching video, import for multiple languages, and flexible FAQs for popular topics and geo-located topics.
On an industry level,
We see increased adoption of chatbots for lead generation and product discovery.
Millions of users signed up for ChatGPT within a week, with interesting use case of generating prompts for image generation, instruction to action steps conversion for robotics, and price negotiation with customer support. It also brought chaos to Q&A sites and educators, with users submitting convincing answers that are indistinguishable from what is human written, but yet laden with errors.
Overall, it has been a great year for chatbot technology, and it is clear that these tools will continue to play an important role in businesses and organizations around the world.