Enhance Chatbot Engagement with Video Integration

by Jeow Li Huan
·

Share article

Add YouTube video into chatbot

It’s easier to add videos to your chatbot with our new update! Copy your YouTube URL and paste it on its own line in your Word document and it will be presented as a video in your chatbot!

Videos help enhance engagement and provide a more immersive experience to your customers. You can use it to demonstrate how your product or services work. By incorporating video into a chatbot, you provide a visual component that make it easier for your users to understand and follow along.

« 10 Little-Known Hacks for Customer Sati
sfaction and Loyalty
Changes and New Criteria in 2023 Financi
al Times MBA Ranking »